Frequently Asked Questions
Products
- As long as your speaker has an AUX port or a data input port, you can use an adapter to connect it to SINGGOX. For specific speaker models, please consult customer service.
Yes. As long as your audio source device (mobile phone/computer) is connected to SinggoX, SinggoX can be of great use during the live stream.
Our demo video shows a clear comparison between the original audio and the song after vocal removal, with approximately 99% of the vocals removed.
SHIPPING
SinggoX offers various shipping options, including air freight, sea freight, and express delivery (DHL, FedEx, UPS, etc.), depending on the destination and product type.
Yes! SINGGOX offers free shipping on all orders. Shipping costs are covered by us, so you don’t have to worry about extra fees.
We offer a very delivery, we understand how valuable your time is. Our delivery takes about 3 - 7 days depending on your location.
ORDER & PROCESSING
Orders are typically processed within 1-2 business days.
Once your order is shipped, you will receive a notification and then you can view your order status or login to our website to view it.
RETURNS & DAMAGES
If your order arrives damaged, take clear photos and contact HeroLaser immediately at support@ailaser.ai. We will assist you with a replacement or claim process.


